Privacy Policy

Privacy Policy

Lish Digital (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our Services.

By using our Services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business details

  • Payment information (processed securely through third-party providers)

Technical Information

  • IP address

  • Device type

  • Browser information

  • Cookies and usage data

Session Information

  • Responses to forms

  • Materials shared during consulting

  • Screenshare insights or digital audits

We do not collect unnecessary personal data.

2. How We Use Your Information

We use your information to:

  • Deliver and improve our Services

  • Process bookings and payments

  • Communicate with you

  • Provide customer support

  • Send session materials and follow-ups

  • Improve website performance

  • Send optional marketing emails (you may unsubscribe anytime)

We never sell your data.

3. Legal Basis for Processing (GDPR)

If you are in the UK or EU, we process your personal data under:

  • Contractual necessity – to deliver the Services you purchase

  • Legitimate interest – improving your experience

  • Consent – for marketing communications

  • Legal obligation – when required by law

4. How We Store & Protect Your Data

Your data is stored securely using encrypted, industry-standard systems such as Stripe, Google Workspace, CRM tools, and scheduling platforms.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

5. Sharing Your Information

We only share data when necessary for service delivery, including:

  • Payment processors (e.g. Stripe)

  • Scheduling tools

  • Email systems

  • CRM platforms

We do not sell or trade your information with third parties.

6. Cookies

Our website uses cookies to:

  • Improve user experience

  • Track performance and analytics

  • Save preferences

You can disable cookies in your browser at any time.

7. Your Rights (GDPR)

If you live in the UK/EU, you have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise these rights, email us at [insert email].

8. Retention

We keep your data only as long as required to:

  • Deliver the Services

  • Meet legal obligations

  • Resolve disputes

You may request deletion at any time.

9. Marketing Communications

If you opt in to receive emails, you can unsubscribe at any time using the link inside any email.

10. Changes to This Privacy Policy

We may update this policy from time to time. The newest version will always be available on our website.

11. Contact Us

For questions about these Terms:
Email: [email protected]
Website: https://dm.lishdigital.co.uk

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